PRIVACY POLICY

Effective Date: DECEMBER 2025

REQUIRED MOBILE & SMS DATA NOTICE (IMPORTANT)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.


INTRODUCTION

This Privacy Policy explains how Running The Extra Miles (“we,” “us,” or “our”) collects, uses, protects, and manages personal information obtained through our website located at https://running-the-extra-miles.kis-crm.com/rtem-contact-us and all related subdomains (collectively, the “Website”).

This Privacy Policy applies only to information collected through the Website and does not apply to other websites you may access through links on our Website. When you leave our Website, you are subject to the privacy policies and terms of the site you visit.


INFORMATION WE COLLECT

1. Personally Identifiable Information (PII)

We may collect information that identifies you as an individual when you voluntarily provide it through forms, registrations, scheduling tools, email communication, phone conversations, or written correspondence. This may include:

- Name

- Email address

- Phone number

- Mailing address

- Payment or billing details

- Demographic information (such as ZIP code or age)

Information submitted through contact forms, surveys, chat features, or email communications may also be collected.

2. Non-Personally Identifiable Information (Non-PII)

We may automatically collect anonymous, non-identifying information when you access the Website, including:

- IP address

- Browser type

- Device type

- Pages visited

- Time spent on pages

This information is used solely to improve Website functionality, performance, and user experience.


HOW WE USE INFORMATION

Information collected by Running The Extra Miles is used to:

- Respond to inquiries and requests

- Provide services or products you request

- Communicate important updates related to your account or services

- Improve Website functionality and user experience

- Maintain internal records and operational efficiency

We do not sell or trade personal information.


MOBILE, TEXT MESSAGING, AND COMMUNICATION DATA

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data, consent records, and phone numbers are used only to deliver the services or communications you have expressly requested.

All use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.


COOKIES AND TRACKING TECHNOLOGIES

We may use cookies or similar technologies to:

- Understand Website traffic and usage patterns

- Improve Website performance

- Customize user experience

- Maintain secure sessions

You may disable cookies through your browser settings; however, some Website features may not function properly as a result.


EMAIL COMMUNICATIONS

By providing your email address, you consent to receive communications from Running The Extra Miles related to services, updates, and educational or informational content.

You may opt out of non-essential emails at any time by clicking the “Unsubscribe” link included in our messages. Transactional or service-related emails may still be sent as necessary.

For assistance, contact [email protected].


DATA ACCESS, UPDATES, AND CORRECTIONS

You may request to review, update, or correct your personal information by contacting us at [email protected].

If you believe your account information has been accessed without authorization, please notify us immediately.


DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, or disclosure. While we take data security seriously, no system can be guaranteed 100% secure.


CALIFORNIA PRIVACY RIGHTS

California residents may request information regarding their personal data by contacting us at [email protected].

Pursuant to California Civil Code Section 1789.3, consumers may also contact the California Department of Consumer Affairs at:

1625 North Market Blvd., Suite N112
Sacramento, CA 95834
Phone: 800-952-5210
Email: [email protected]


PUBLIC AREAS AND EXTERNAL LINKS

Any information you voluntarily disclose in public areas such as forums, comments, or message boards becomes public information. Please use caution when sharing personal details.

Our Website may contain links to external websites. We are not responsible for the privacy practices, content, or security of those websites.


POLICY UPDATES

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes indicates acceptance of the revised policy.


CONTACT INFORMATION

For questions regarding this Privacy Policy, contact:

36 King Edward Road
(860) 810-1631
[email protected]

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At Running The Extra Miles, we believe runners and active individuals deserve coaching and guidance that actually works — personalized, efficient, and built for long-term performance.

+1 860-936-9439

36 King Edward Road

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